Category

Customer Service & Support

8 tools in this category. Ranked by community rating + honest fit.

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Freshservice

4.5
Customer Service & Support

Cloud-based IT service management software

small, mediumstarter

Intercom

4.5
Customer Service & Support

Conversational relationship platform

small, mediumprofessional

Freshdesk

4.5
Customer Service & Support

Cloud-based customer support software

small, mediumstarter

ServiceNow

4.5
Customer Service & Support

Enterprise IT service management and workflow platform

large, enterpriseenterprise

Intercom

4.4
Customer Service & Support

The complete AI-first customer service platform — inbox, help center, bots, and proactive messaging.

small, mediumprofessional

Zendesk

4.3
Customer Service & Support

Customer service and engagement platform

small, mediumprofessional

Jira Service Management

4.3
Customer Service & Support

IT service desk with modern incident and change management

small, mediumstarter

Zendesk

4.3
Customer Service & Support

Enterprise customer service platform — ticketing, AI, and omnichannel support at any scale.

medium, largeprofessional
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