Intercom Fin
★ 4.5AI Customer Service & Chatbots✓ Editorial
AI customer service agent that resolves 50%+ of support tickets automatically.
small, mediumprofessional
Ada
AI Customer Service & Chatbots
Enterprise AI agent platform for customer service — trained on your content to resolve cases autonomously.
medium, largeenterprise
Forethought
AI Customer Service & Chatbots
Generative AI for customer support — Solve auto-resolves, Assist helps agents, Triage routes tickets.
medium, largeenterprise
Decagon
AI Customer Service & Chatbots✓ Editorial
AI customer service agents for high-consideration brands — Eli Lilly, ClassPass, and Notion use it.
medium, largeenterprise
Sierra
AI Customer Service & Chatbots✓ Editorial
Conversational AI platform for customer experience — Bret Taylor and Clay Bavor's post-OpenAI startup, now $4.5B valuation.
medium, largeenterprise
Cresta
AI Customer Service & Chatbots✓ Editorial
AI agent assist for contact centers — real-time prompts, post-call coaching, and AI agents for voice and chat.
large, enterpriseenterprise