✓ Use when
SMBs standardized on Zoho who want cheap chat integrated with their CRM, support, and project tools.
✗ Avoid when
Teams not on Zoho or wanting rich third-party integrations — Slack and Teams have dramatically larger ecosystems.
What is Zoho Cliq?
Zoho Cliq is the team messaging app in the Zoho productivity suite, competing with Slack and Teams on price. Channels, threads, voice and video calls, and deep integration with Zoho CRM, Desk, Projects, and Books. Bot framework for simple automations. Used mainly by Zoho-standardized SMBs that want chat without paying Slack prices.
Key features
✓Channels, threads, direct messages
✓Native Zoho suite integrations
✓Voice and video calls
✓Custom bots and workflows
✓Screen sharing and remote assist
Integrations
Zoho CRMZoho ProjectsZoho DeskGoogle Workspace
💰 Real-world pricing
What people actually pay
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