Freshsales

AI-powered sales CRM from Freshworks — contact management, pipeline, and built-in dialer for SMB teams.

Starter

Pricing Tier

Easy

Learning Curve

1–3 weeks

Implementation

small, medium

Best For

Visit website ↗🔖 Save to Stack Ask AI about Freshsales

✓ Use when

SMB and mid-market companies already using Freshdesk or wanting a bundled support + sales stack at affordable pricing.

✗ Avoid when

Teams already on Salesforce or HubSpot, or companies needing advanced revenue operations tooling.

What is Freshsales?

Freshsales is the sales CRM within the Freshworks suite, often deployed alongside Freshdesk and Freshservice for an end-to-end support-and-sales stack. Competes with HubSpot CRM and Zoho for SMB market share. Includes a built-in dialer, email sequences, pipeline management, and Freddy AI for lead scoring and deal predictions. Value comes from cross-product bundle economics when the organization already uses Freshworks for support.

Key features

✓Freddy AI deal scoring and forecasting

✓Built-in phone dialer and recording

✓Email sequences and templates

✓Visual pipeline management

✓Territory and team management

✓Freshworks Suite integration

Integrations

FreshdeskGmailSlackZapier

💰 Real-world pricing

What people actually pay

No price data yet — be the first to share

No price data yet for Freshsales. Help the community — share what you pay (anonymized).

User Reviews

Be the first to review this tool